Question 1

How fast does IMB Electric respond?

Accepted Answer

We answer every quote, datasheet or technical request within 24 hours on business days. For urgent sourcing, phone or WhatsApp is the fastest channel.

Question 2

Can I request a formal proforma quote?

Accepted Answer

Yes. Send brand, part number, target quantity and delivery address — we'll prepare a proforma invoice including VAT and incoterm.

Question 3

Do you supply obsolete or hard-to-find industrial parts?

Accepted Answer

Yes. Sourcing legacy and obsolete automation components — contactors, relays, sensors, switches — is one of our core services. Share the manufacturer part number and we'll scan global stock and qualified alternatives.

Question 4

What should I include in my message?

Accepted Answer

For the fastest reply, include the manufacturer, part number, quantity, target delivery date and shipping country. Datasheets or photos help when the part number is unclear.

Question 5

Do you ship internationally?

Accepted Answer

Yes. We ship across the EU and worldwide with common incoterms (DDP/DAP/FCA). Contact us for pricing, lead time and customs details.

One desk for industrial sourcing

IMB Electric

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Frequently asked questions